This guide walks you through the Ledger Live App installation and setup for Windows, macOS, Linux, iOS and Android, plus security best practices and troubleshooting. Always download Ledger Live from the official source and keep your recovery phrase offline.

Before you begin — safety checklist

  • Download Ledger Live only from the official source: Ledger.com/start or the official app stores. Do not use third‑party links.
  • Have your Ledger device and recovery phrase ready. Never enter your recovery phrase into a computer, website, or phone app.
  • Use a trusted computer or mobile device and keep your OS and browser updated.
  • Prefer hardware 2FA and a reputable password manager for strong passwords.

Install Ledger Live — Desktop (Windows / macOS / Linux)

  1. Open your browser and navigate to Ledger.com/start. Choose Ledger Live for desktop and select your OS.
  2. Download the official installer and verify the file if you can (checksums/signature available on Ledger’s site).
  3. Run the installer and follow prompts. On macOS you may need to allow the app in System Preferences → Security & Privacy.
  4. Launch the Ledger Live App, accept terms, and choose Get started — Set up as new device or Configure an existing device.
  5. Connect your Ledger hardware device via USB (or USB-C) and follow the on‑device prompts to create or restore an account.

Install Ledger Live — Mobile (iOS / Android)

  1. Open the App Store or Google Play and search for Ledger Live or go to Ledger.com/start and select mobile.
  2. Install the official Ledger Live App. Open it and allow necessary permissions (Bluetooth for Ledger Nano X and certain devices).
  3. Follow the in‑app setup: create a new Ledger (on‑device) or pair your existing Ledger device via Bluetooth.

Initial Setup — Key steps

  • Set a manager PIN on your Ledger device — this is required to unlock it.
  • Write down your recovery phrase exactly and store it offline in a secure place. Ledger will show the 24‑word phrase during setup.
  • Do not take photos or store the recovery phrase digitally.
  • Install apps for the blockchains you plan to use via Ledger Live's Manager tab.

Security best practices

  • Keep your recovery phrase offline and never share it — Ledger staff will never ask for it.
  • Enable a strong device PIN and use passphrase protection only if you understand the tradeoffs.
  • Verify receive addresses on your Ledger device screen before sending funds.
  • Update Ledger Live and device firmware from official sources regularly.

Troubleshooting — common issues

  • Device not detected: ensure cable and ports work, try a different USB port and enable Use legacy USB if available.
  • Bluetooth pairing issues: toggle Bluetooth, restart devices, and ensure the device is discoverable in pairing mode.
  • App installation errors: re-download installer from Ledger.com/start and verify integrity when possible.
  • Forgot PIN or locked device: follow Ledger’s official recovery and reset instructions; recovery phrase required to restore.
Disclaimer: This guide is informational and not an official Ledger document. Always verify downloads and instructions on Ledger.com/start and follow Ledger’s official support guidance for account recovery and firmware updates. Last updated: November 5, 2025.